At Medway Plumbing and Heating, we've crafted a sterling reputation through years of dedicated service, and it's no surprise that a lot of our new clients come through lovely referrals. Don't just take our word for it – let our valued customers share their experiences with you!

Your words matter, and they help us continually improve our services. We value your feedback, and if you'd like to leave a review and share your thoughts, simply click here. Thank you for choosing us for all your plumbing needs!

Medway Plumbing & Heating Accreditations Reviews

Medway Plumbing & Heating Accreditations Reviews Mobile

A new boiler was installed

"Old boiler and water tank/cylinder removed and new combi boiler installed in the loft, power flush of heating system and replacement of existing radiator valves. All work was carried out to a very high standard with the absolute minimum of mess and disruption. Very pleased with the result - I would recommend Rob without hesitation."

Power Flush

"Excellent Service. Quick and efficient. It was a pleasure to have such friendly and professional service. We highly recommend his services."

Service both central heating and gas fire

"Great work ethic arrived on time and explained what he would do. He was very organised and left everything clean Very likeable gentleman."

Installation of new boiler and two replacement radiators

"I would highly recommend Rob for any heating/plumbing issues you have. He removed my old boiler, installed the new one in a slightly different position which makes it easier to access and also replaced two radiators. He arrived on time, worked very tidily and completed the work to a very high standard. He also helped me with an issue with the bathroom taps. I would definitely use it again for any future work."

New boiler installed

"Rob and Chris installed a new boiler in my home and I couldn’t recommend them enough! Very respectful of my home and worked around my family. Did the utmost to fit us in as quickly as possible and went above and beyond to complete the job as quickly as possible. Very friendly and comfortable with them in my home and very reasonably priced too."

New boiler installed

"Excellent service - polite, thorough and clear pricing, job completed as needed, with no mess or fuss"

Replaced section of waste pipe damaged by frost

"Very speedy response. Work completed to an excellent standard. Very professional."

Replaced radiator and immersion element on OSO water heater

"Great work, tidy and reasonable pricing. Rob has helped out extended family in the past and won't let you down."

Service of boiler

"Rob is a very friendly and professional gas safe engineer. He has a vast knowledge of his trade. I won't be using anybody else from now on. Thanks rob"

The boiler had failed due to a fault and there was no heating

"Cannot praise Rob enough, met him years ago at Blackheath tea hut, as us bikers do, and got to know his trade, and as it happened my mum needed new heating, so I gave him the job, best decision I made, as my mum has dementia it's hard having work done as she panics, but she loved Rob and his kind way, years down the line, boiler failed and I could not attend due to having surgery on my spine, gave Rob a call ,,, HELP mums boiler has packed up. Rob could not have been more professional and helpful if he tried, he got to mums asap and within the hour Mum was warm and toastie, TOP MAN ROB good job."

New boiler fitted and moved into loft

"Rob fitted a new boiler and moved it to the loft. Rob made sure that the work was completed on time, and everywhere was left clean and tidy. He completed all the paperwork for us as well. Very polite and we will recommend him to anyone who needs a reliable reasonable plumber."

Changed the internals and cistern of a toilet, changed a set of taps and serviced our boiler

"Great Guy and Great Service. Turns up on time also. I can't recommend this business enough. Job done !"

Boiler not working

"Excellent work as always Contacted Rob in the afternoon and the boiler was fixed on the same day Couldn’t ask for anything more."

Radiator removal

"Great job, friendly and professional from Emma in the office and Rob on site. Also put himself out to fix a leaky stopcock on the day."

Toilet repair and power shower installation

"Excellent service - polite, thorough and clear pricing, job completed as needed, with no mess or fuss"

New radiators throughout the entire house, thermostat installed and gas hob fitted

"If it was possible to rate higher than 10 I would. All work is carried out with unbelievable attention to detail and quality of work. Not only that, Rob is one of the nicest people you could hope to meet, it was like having a friend over which is a rare treat in 2020! Whole-heartedly recommending to anyone and everyone."

2 new rads and gas hob install

"Done a good job, neat and tidy. And as a bonus, Rob is a terrific guy."

Combi boiler installation

"Fantastic work done by Rob, not a single problem. Very polite and trustworthy. He puts a lot of thought into his work. He is extremely tidy and will make sure everything is completed in time. Communication was also great, always kept in the loop about things. Would highly recommend."

Kitchen plumbing altered, new tap fitted, new shower fitted, gas piped capped

"Excellent work, done neatly and quickly. Came out when we had a problem which needed sorting quickly. Rob sorted our son's shower as well and he was really pleased as well. Really happy with the price. Highly recommend Rob for all plumbing and gas work. Lovely guy will definitely use Rob again when we have a problem."

Boiler replacement and radiator serviced

"If you are looking for a tradesman for your gas/boiler or bathroom fitting, Medway Plumbing is definitely an option. Rob is an honest neat and clean working tradesman, who not only knows his job exceptionally well but also understands service and the importance of it. For this reason, I will always be happy to use his professional service in future and happy to recommend his friendly character, great price and exceptional service. Thank you Rob!"

Changed a radiator

"Work was clean and tidy. Very respectful gentleman very polite. Honest and reliable"

Boiler repaired

"Rob was reliable, efficient, friendly, professional and most importantly, tenacious. Having just moved in, the boiler we discovered was only a year old but not working. Rob tried all options to have it repaired rather than replaced. It paid off and since yesterday, I have had hot water again! I will definitely use his service again. He makes a good team with Emma who always keeps in communication regarding appointments. Excellent service! Would highly recommend them. Honest people who understand their service help people in a rather desperate situation. Makes them stand out."

Fitted 2 radiators and serviced our boiler

"Excellent workmanship highly recommended."

Thermostat/heating controls fitting

"Rob’s Plumbing and Heating is a company I could not recommend enough. In addition to always completing all requested jobs to a very high standard, Rob himself is a very lovely, professional and personable plumber who will always be the first point of contact if any jobs need doing due to his reliable and honest nature. If you are currently looking for a tradesman, please be assured that you will be overly satisfied with the job done by Rob."

Fitted a new shower

"Perfect job his great advice saved me spending money on more expensive inferior parts and as promised when he’d finished reducing the pipework and solved our poor pressure on the shower, wouldn’t hesitate to recommend and use Rob again."

Replace 6 radiators and flush system

"Very friendly and honest, Rob Is hardworking and tidy and it was a pleasure to have found him. Rob does what he says, gives good honest advice and is priced fairly. I would definitely recommend him and I will use him again in the future."

Gas Testing

"Great Guy 5-star Service would recommend."

New boiler system

"I found this company on checkatrade, saw the reviews and thought I'd give them a go. I'm so pleased I did, from start to finish Rob was really informative telling/showing me everything that was happening. Nothing was too much trouble as I kept adding bits on. I felt my home was treated with the utmost respect to keep it as clean and tidy as it possibly could be. Rob was really friendly and polite through the whole 3 days and made me feel very at ease having tradesmen in my home. I would highly recommend Rob to any family member or friend."

Installed a new shower

"Rob was punctual, polite and very efficient. You wouldn't even have known he had been here as he cleared up after himself even to the point I didn't have to clean the bathroom afterwards - bonus! Amazing shower replacing my old derelict one. Took his advice completely as I didn't know what one to have. Completely recommend, could not ask for a nicer plumber, thanks Rob."

Replacement shower, taps and toilet flush

"We needed to replace the shower in the en-suite and install 4 sets of taps in the bathroom and downstairs loo. Also, the downstairs loo wasn't flushing properly so that needed attention as well. I found Rob via Checkatrade and I couldn't be happier with my choice. He was professional, courteous and friendly and completed all the required work to a very high standard. We were informed of a small additional cost (£20) and I would have no hesitation in recommending Rob's plumbing service to others."