Have you ever found yourself dealing with a nightmare plumbing situation? Plumbing problems can be difficult at the best of times, but when they’re made worse by the person who is supposed to be fixing them, or you can’t even find a local plumber who can help, then it just adds to the pressure.

If you have been let down by plumbing professionals in the past, then you may well have found yourself wondering what the answer is to choosing a domestic plumber that you can rely on.

Whether it’s a plumbing emergency that you’re faced with and you need someone quick, or you just need a plumber who can do their part in a project that’s coming up, then the good news is that there are several ways to discover if the plumber is as good as they say.

How to get someone who turns up on time and provides a top quality service

A fail-safe way to be certain of your plumber choice is to check what customers have said about them in the past. You can do this through word of mouth recommendations, or by looking online.

Read the comments
Take a look on sites such as Checkatrade and Trustpilot and have a read of the reviews that customers have left. In addition to checking the ratings, look for signs that people have received a good all-round experience in what they have written. For example, did they say the plumbers were polite and professional, did they get the work done on time and did they stick to the quote that they gave? As well as knowing they are qualified and experienced, you need to know that they make customer service a priority, too.
Are they fully qualified and accredited?
It’s important to be sure that the plumber you choose knows what they are doing, so check that they are NVQ / City & Guilds trained, industry accredited and members of trade associations which encourage high standards for technical ability and customer service. They will be likely to have these details on their website. In addition, ensuring that the plumber will work safely is a vital consideration, so check that they are Gas Safe registered and also carry the relevant insurance.
Can they be relied on?
One of the biggest bugbears for people who are having work done in their home or business is when they are let down by tradespeople who don’t turn up on time, or even at all. Again, this is where checking what people have had to say in the past is important. Reliability is something which we believe should come as standard, so don’t settle for anything less.
Are they trustworthy?
If you have someone working on your premises, you need to know that you can trust them, not only to behave in a non-criminal way, but also to show respect for you and your property. This means not leaving it in a mess and tidying up before they leave, in addition to being polite and courteous. You should get an idea of all of this, not only from previous customer reviews, but also from the first impression that you get when you make initial contact.

Check Pricing and Availability

To find out more about the services that we provide, just get in touch with a member of our friendly and professional team today. As well as finding a service to rely on, you will also be pleased to know that we can even help you reduce your heating bill with a new boiler, boiler service or other plumbing work – why not ask for details when you check our pricing and availability now.